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Hearing Aids

Signia

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Widex

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Phonak

RESOURCES

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Video Resources

 

 

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videos may depict different manufacturers, but they are the same concept of cleaning and maintenance.
 
How to Clean RIC hearing aids: (once every month)
Video
 
How to insert RIC into the ear:
Video 1
Video 2
 
Remove and replace wax guards - black sticks w/ white filters (wax guards) on the end
Video 1
Video 2

 

Removing and replacing the plastic dome:
Tutorial Videos
 
Remove and replace the wire receiver:
Video
 
Retention plastic grip. Also known as retention wire/tail: (can be removed)
Video
 
Replacing the battery:
Video 1
Video 2
 

 

General FAQ

TROUBLESHOOTING

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  1. Still having trouble with your hearing aids?
    View our full checklist of suggestions for
    Visually inspect the hearing aid. Is there wax blocking the microphone opening or sound outlet? Carefully clean away any debris. CHANGE WAX FILTER
  2. Make sure your hearing aid is turned on. Hearing aids are usually powered on by closing the battery door. If the battery door won’t shut easily, the battery is likely upside down. Take the battery out, flip it and try inserting again. If placed properly, the door will close easily.
  3. Turn up the volume. If you have a manual volume control, make sure it isn’t turned all the way down.
  4. Toggle between the programs or memories. If you have a button to change settings, press it and listen to see if that makes a difference.
  5. Replace the battery. If you have a hearing aid battery tester, check the voltage of the old battery to confirm that it’s dead before removing the sticker from a new battery.